Covid 19 Safety

We will continue to offer online therapy using video-conferencing for clients who can and are willing to work this way, but our clinic is also open for face-to-face appointments. We are still being very COVID safe and are taking the following precautions: 


  • We ask that clients do consider their health before attending appointments
  • If you feel poorly or think your health status may effect another person we ask that you get in touch with reception or your clinician to let them know, and try to organise an online session in place of a face-to-face where doable
  • Our reception staff take lateral flow tests every three working days


  • New room cleaning procedures have been put in place between each client and clinic
  • Hand sanitiser, disinfected wipes and antibacterial hand wash will be available throughout
  • We still operate with enhancing cleaning such as wiping down touch points, as well as keeping windows open when we can.


  • We have a portable screen on reception
  • We are committed to maintaining a social distance of at least 2 meters in all the therapy rooms and clinic
  • We ask those entering the building to wear masks in communal areas if possible
  • Where 2m social distancing is impossible, for instance in cognitive testing, PPE will be used
  • Rooms are well ventilated
  • We are allowing 30 minutes between appointments and we are changing our appointments system to minimise contact and waiting times
  • People are welcome to wait on the patio as we are minimising the use of the waiting room
  • Payments should be made by arrangement with therapists
  • New patients will be able to complete their information patient forms at home

We are following the government guidelines closely as well as those of the professional bodies around us. We are committed to providing a safe environment for clients, practitioners and staff, while also providing the same quality of service as we were previously. If you have any questions about the above, please feel free to ask.


For immediate mental health support please visit the Sheffield mental health guide to find the right helpline for you, or you can visit the NHS crisis guide if you are dealing with a mental health crisis or emergency. You can visit the government guidance for mental health and wellbeing during Covid-19, and the NHS low mood and anxiety guide to find out what help is there for you, and tools to improve your mental wellbeing. If you want to talk to someone now call Samaritans on 116 123. If you are a carer, Carers UK have guidance on their webpage for coronavirus support.